Clockwork eCommerce Privacy Policy

Clockwork eCommerce provides apps to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the apps in connection with your Shopify-supported store.

Personal Information the App Collects
When you install our apps, we are automatically able to access certain types of information from your Shopify account. For Simple Order Exporter: read_orders, write_orders, write_products, read_products, read_product_listings, read_inventory, write_inventory. For Simple Bulk Product Editor: write_products, read_products, read_product_listings, read_inventory, write_inventory. We collect personal information directly from the relevant individual, through your Shopify account.

How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to communicate with you and provide you with information about our products or services.

Sharing Your Personal Information
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention
When you export an order through the Site using the Simple Order Exporter, we will maintain your Order Information for our records and for purposes of providing you the opportunity of downloading your orders through the app, unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at